Privacy Policy

Who We Are

Syntixi is an independent music production and record label website available at https://syntixi.de/. This Privacy Policy explains how personal data may be processed when you browse the site, stream media, access protected areas, or make a purchase.

For privacy questions or data requests, you can contact us at syntixirecords@gmail.com.

What Data We May Process

• +Technical data such as IP address, browser, device type, pages visited, and approximate usage events.
• +Purchase-related data such as email address, billing details, product details, and Stripe checkout session information.
• +Information you choose to submit through forms, including email addresses entered into contact or newsletter-style fields.
• +Temporary access data used by the website, including browser storage values for protected soundbank access and media access tokens.

How We Use Data

• +To display and operate the website and its media content.
• +To process purchases and respond to transaction-related issues.
• +To protect the site against abuse, misuse, and unauthorized access.
• +To understand site usage and improve performance, layout, and reliability.
• +To respond to messages or requests you send to us.

Payments

Payments on Syntixi are handled through Stripe Checkout. When you click a buy button, relevant order information is sent to Stripe to create a secure checkout session.

We do not store full card numbers on our own servers. Payment card information is processed by Stripe under Stripe’s own privacy and security terms.

• +Stripe may process your payment details, billing information, email address, and transaction metadata.
• +Syntixi may receive order-related information needed to confirm a payment and fulfill an order.

Hosting, Streaming, and Service Providers

Syntixi relies on third-party infrastructure providers to operate the site and deliver media.

• +Vercel for website hosting and deployment.
• +Vercel Analytics for privacy-oriented usage measurement.
• +Scaleway Object Storage for audio, image, and video asset delivery.
• +Stripe for payment processing and checkout.

Cookies and Browser Storage

Syntixi may use browser storage and similar technologies that are necessary for the site to function properly.

• +Session storage is used to remember whether the protected soundbank area has been unlocked during your current browser session.
• +Local storage may be used for client-side media access tokens or similar playback-related functionality.
• +Some technical or analytics-related data may be processed automatically by hosting or analytics providers.

Newsletter and Contact Forms

If you choose to submit your email address or contact information through a form on the site, that information may be used to respond to you or to manage updates you requested.

At certain times, a form on the site may exist as a front-end interface before a full mailing backend is connected. In those cases, entering data into the form may not automatically create a mailing-list subscription unless and until that connection is implemented.

Data Sharing

We do not sell your personal data. We may share limited data with service providers only where necessary to operate the website, process payments, deliver media, measure traffic, comply with legal obligations, or protect our rights.

Retention

We keep data only for as long as reasonably necessary for the purposes described above, including legal, accounting, fraud-prevention, operational, and transaction-related reasons.

Payment-related records may need to be retained longer where required by tax or commercial law.

Your Rights

If you are located in the EU or EEA, you may have rights under the GDPR, including the right to request access, correction, deletion, restriction, objection, or data portability where applicable.

To exercise these rights, contact syntixirecords@gmail.com.

Third-Party Links

This site may link to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the site, legal obligations, or service providers. The latest version published on this page applies.